Returns and Exchanges Policy

At Spigen Israel, we strive for complete customer satisfaction by offering a straightforward return process for all our premium electronic accessories. If you are not entirely satisfied with your purchase, you may return your items within 14 days of receipt, provided they are in their original packaging and unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and the reason for the return to receive an authorization code.

• 2.
  Pack the Item

  Securely place the product in its original retail packaging, ensuring all manuals and included accessories are present to qualify for a full refund.

• 3.
  Ship to Spigen Israel

  Send the package to our central distribution hub in Israel using a trackable shipping service; please note that return shipping costs are the responsibility of the customer.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned item, your refund will be processed back to your original payment method within 7 business days.